stay comfortably at Bata Merah Guest House

CANCELATION POLICY

• 3-day free cancellation policy before check-in
• 50% of the first night's rate is charged if cancelled 1 day before check-in
• Full payment is required at check-in.

* Check-In & Check-Out

• Check-in & Check-out Policy
  • Check-in: 2:00 PM
  • Check-out: 12:00 PM (Noon)

  Early check-in and late check-out requests are subject to room availability and may incur additional charges.

  Rescheduling requests can be accommodated subject to room availability. Additional charges may apply if the new booking dates fall under a different rate segment or seasos

* Reservation & Cancellation Policy

• Free cancellation is available if the reservation is canceled at least 48 hours before the check-in time.
• Cancellations made after the specified deadline will incur a charge of 100% of the total room rate

* Children & Extra Bed Policy

• • Children under 6 years old stay free of charge when using the existing bedding in the room.
  • Extra beds are available upon request and are subject to an additional charge.

* Smoking Policy

• All rooms are non-smoking.
• Designated smoking areas are available for guests.
• Smoking inside the room is strictly prohibited and will result in a penalty charge, separate from the room rate.

*   Pet Policy

• Pets are not allowed on the property.

* Property Damage

• Guests are responsible for any damage caused to the property during their stay.
• Any repair or replacement costs resulting from damage may be charged to the guest.

* Security

• Valuables may be stored in the storage facilities provided in the room.
• The hotel is not responsible for the loss, theft, or damage of personal belongings.

* Facilities & Services

• In-room facilities are provided exclusively for registered guests.
• Additional services and amenities, such as bicycles, extra beds, and services outside of standard room facilities, are available at an additional charge.